Tips and Policies
What to Expect Upon Arrival at EvolvMD Med Spa
To help us provide the best experience possible, we kindly ask that you arrive about 15 minutes prior to your scheduled appointment. This allows time for any necessary paperwork and ensures we can begin your service promptly—helping us stay on schedule for all patients.
If you’re receiving a facial or skin treatment, please arrive with a clean face and no makeup. This will help maximize your appointment time and ensure the most effective results.
Appointment Rescheduling and Cancellations
We understand that life gets busy and unexpected things come up. However, we kindly ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment. Please note that appointments canceled with less than 24 hours’ notice are subject to a 50% service fee.
All clients will be required to place a credit card on file before booking.
Our Approach to Consultations
We charge a $100 consultation fee, which can be applied to your account and used toward any service, product, or treatment within 30 days of your visit.
Your consultation includes up to one hour with Dr. Reiswig for injectable services, or with one of our licensed aestheticians for skincare and body treatments. We also use advanced Observ360 imaging to assess your skin beneath the surface, allowing us to design a treatment plan tailored to your unique needs.
During your visit, we’ll take the time to discuss your lifestyle, goals, and concerns—so we can recommend the most effective path forward for your skin and body.
Gratuity Policy
Tips are never expected—but always appreciated. Our focus is on providing exceptional care, and your satisfaction is the greatest compliment.
Financing
We want you to look and feel your best—no matter your budget!
We are proud to offer Cherry Financing. Apply today for up to $10,000 in risk-free financing to use toward any of our services. Go ahead and treat yourself. Instant approval is available for qualified applicants.
If You’re Expecting or Breastfeeding
At EvolvMD Med Spa in Milwaukee, your safety and comfort are our top priorities. If you are pregnant, breastfeeding, we encourage you to share this information during your initial consultation.
Our expert team will guide you through which treatments are safe and appropriate for your individual needs—because not all services are recommended while pregnant or breastfeeding.
Medical Conditions & Allergies
From skin sensitivities to chronic conditions and mobility limitations, we’re here to accommodate your unique needs. Be sure to disclose any health concerns during your consultation so we can provide the safest experience possible.
Patient Comfort
Your comfort is our priority. If at any point during your treatment you feel uncomfortable, please let us know. We’ll make every effort to adjust and ensure you have a relaxing, positive experience.
Gift Cards
Gift Cards are available in various amounts. For our eGift Cards, please click here.
Medical Grade Skincare Returns
Unopened products may be returned within 30 days, with receipt, for credit only.
Cell Phones
We request all cell phones be in quiet or vibrate mode. We also ask that small children not be brought to appointments, as this prevents disruptions. Minors under 18 must have a parent present to receive treatment.